Delivery and Refund

Peshtemals

Standard delivery charge of £5.50
Gift Package and delivery charge of £9.45 (per item)
Free delivery for orders over £150
Delivery will take between 3-5 working days

Refunds

The cost of the product will be refunded (minus a postage charge of £5.95), if there is a fault with the product. Please be aware that the Vitaelux peshtemal range of products are hand-loomed, and in some cases may vary slightly in size and colour.

Leather Products

Standard delivery charge of £5.50
Free delivery for orders over £150

Delivery will take up to 30 days from order date – Leather products are made to your unique specifications – size, colour and type of leather used and sent by our artisans in Turkey. Hence the additional time needed for fulfilment.

Refunds

Leather products are made to your specifications – size, colour and type of leather used. Delivery can take up to 30 days from order date. Please note that this is a non-refundable product, due to the personal nature of the item. A credit note can be issued to use elsewhere on the site if you are not fully satisfied with the result.